NDIS Restrictive Practices & Behaviour Support Plans
Ask anybody in NDIS disability support what governs restrictive practices and you will hear two phrases: POSITIVE BEHAVIOUR SUPPORT, and IMPLEMENTING PROVIDER.
The NDIS (Restrictive Practices and Behaviour Support) Rules 2018 run to twenty-four pages and contain neither phrase. Not once. The NDIS Commission's own web page about those Rules uses them seven and eighteen times. What the Rules themselves say thirty-three times is AUTHORISATION; and twenty-six times, STATE OR TERRITORY.
Read the instrument and it is not a document about behaviour support technique at all. It is a decision tree about whether the practice is authorised where you happen to be, who has to write which plan, and by when. And the Commonwealth supplies none of the authorisation: section 9 applies only IF your State or Territory has an authorisation process, and its note says that process may be legislation, or POLICY, or informed consent, or a guardianship tribunal, or one named officer.
THIS IS NOT AN ARGUMENT THAT POSITIVE BEHAVIOUR SUPPORT DOES NOT MATTER. The Commission's Guide is built on it, and section 20 of these Rules requires the plan to reduce and eliminate the need for the practice, to make changes within the person's environment, and to consult the person - positive behaviour support described without the label. It is an argument that a worker who has only been taught the ethics does not know the conditions their employer's registration actually turns on.
Eleven modules cover the definition by EFFECT in the Act and the five regulated practices in section 6, of which only three carry a primary purpose element; the three exclusions, and what each one turns on; section 8, the only outright prohibition, which the Commonwealth borrows from your jurisdiction; Part 2 read as a decision tree, including section 12's branch with neither a plan nor authorisation; the two clocks that both run one month and six months from two different moments; who writes the plan, and what FACILITATE obliges a provider to do; the seven conditions in section 21(3) and the one in 21(4) about community activities and new skills; monthly reporting, two-weekly on a short term approval; the eight things recorded under section 15(2) and kept for seven years; and the one duty in the instrument conditional on nothing at all - lodging the plan with the Commissioner REGARDLESS of whether authorisation was required or obtained.
What it will not do. It read no State or Territory authorisation instrument or policy - the Rules defer to them twenty-six times - so it says nothing about what any jurisdiction requires, permits or prohibits. It did not read the Incident Management and Reportable Incidents Rules, so it states no reportable incident timeframe, category or threshold. It names no medicine and decides no case. It teaches no technique of any kind. And it decides nothing about whether anybody complies.
The Rules were read in full on 28/09/2026 in their as-made version F2018L00632, with the counts taken twice - once from the extracted text and once directly from the PDF - because a count of zero is the kind of claim that has to be right. The current compilation, F2020C01087, was not read provision by provision.
| Responsible | Sandra Thorp |
|---|---|
| Last Update | 28/09/2026 |
| Completion Time | 1 day 8 hours 32 minutes |
| Members | 1 |
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Further reading - the sourcesNew
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Module 00 - Orientation: Two Phrases the Sector Says and the Rules Never Do3Lessons · 1 hr 51 mins
Every induction, every team meeting and every position description in NDIS disability support speaks the same two phrases: POSITIVE BEHAVIOUR SUPPORT, and IMPLEMENTING PROVIDER.
Neither appears in the NDIS (Restrictive Practices and Behaviour Support) Rules 2018. Not once, in twenty-four pages. The NDIS Commission's own web page about those Rules uses them SEVEN and EIGHTEEN times. What the Rules themselves say, THIRTY-THREE times, is AUTHORISATION; and TWENTY-SIX times, STATE OR TERRITORY.
AND HERE IS THE SENTENCE THAT TRAVELS WITH THAT COUNT, EVERY TIME. Positive behaviour support is not absent from the scheme - it is absent from THIS INSTRUMENT. It is the name of registration group 0110 under a different set of Rules, and section 20 of these Rules requires the plan to reduce and eliminate the need for the practice, to make changes within the person's environment, and to consult the person. That IS positive behaviour support, described without the label. The count is a fact about which document says what. It is not permission to stop doing the thing.
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Module 00 - Orientation (slide deck)New
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Module 00 - student learning guideNew
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Module 00 - Knowledge checkNew
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Module 01 - Where the Law Is: One Act, Four Rules, and Which One Binds You3Lessons · 1 hr 46 mins
Five instruments carry this subject and this programme read one of them in full.
The NDIS Act 2013 defines a restrictive practice in section 9, gives the rule-making power in section 73H, and makes a provider liable to a CIVIL PENALTY for breaching a condition of registration in section 73J. These Rules are made for the purpose of section 73H, and Parts 2 and 3 are conditions of registration - Part 2 on everybody who uses a regulated restrictive practice, Part 3 on specialist behaviour support providers.
Three other sets of Rules matter and NONE was read for this build: Provider Registration and Practice Standards, Incident Management and Reportable Incidents, and the Code of Conduct. Which is why this programme states no reportable incident timeframe, category or threshold - and says so wherever the question arises.
Notice the legal shape, because it explains why the Rules read the way they do: these are not offences and not duties owed to a person. They are CONDITIONS OF REGISTRATION owed by a provider to the Commission - which is also why the instrument has so little to say about technique.
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Module 01 - Where the law is (slide deck)New
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Module 01 - student learning guideNew
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Module 01 - Knowledge checkNew
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Module 02 - Effect in the Act, Purpose in Only Three of the Five3Lessons · 1 hr 47 mins
Section 9 of the NDIS Act defines a restrictive practice as any practice or intervention that has the EFFECT of restricting the rights or freedom of movement of a person with disability.
Effect. Not purpose, not intent, not whether anybody meant to restrict anything - and no list, so on its own terms the definition would cover an enormous amount of ordinary practice. The Rules then pull a narrow set out of it: section 6 makes FIVE practices REGULATED, and its note says 'only regulated restrictive practices are covered by this instrument'.
AND NOW THE THING ALMOST NOBODY KNOWS. 'Primary purpose' appears THREE times in the Rules, in three of the five definitions - chemical, mechanical and physical restraint. SECLUSION AND ENVIRONMENTAL RESTRAINT CARRY NO PURPOSE ELEMENT AT ALL.
So a locked pantry, or a gate a person cannot open, is a regulated restrictive practice on its terms - whatever it was put there for, and however kindly it was meant. That is the exact opposite of the intuition a worker brings across from aged care, where all five practices are defined by their primary purpose.
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Module 02 - Effect and purpose (slide deck)New
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Module 02 - student learning guideNew
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Module 02 - Knowledge checkNew
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Module 03 - The Five Regulated Restrictive Practices, and What Each One Excludes3Lessons · 1 hr 47 mins
The five, in the words of section 6 - and the three exclusions, which is where the work is.
Seclusion reaches further than a locked door: voluntary exit 'PREVENTED, OR NOT FACILITATED, or IT IS IMPLIED that voluntary exit is not permitted', at any hour of the day or night. Environmental restraint is the shortest definition in the section and covers free access to all parts of a person's environment 'INCLUDING ITEMS OR ACTIVITIES'.
Each exclusion turns on something specific. Chemical: a MEDICAL PRACTITIONER prescribing for the treatment of a diagnosed mental disorder, a physical illness or a physical condition - not 'prescribed' full stop. Mechanical: devices for THERAPEUTIC OR NON-BEHAVIOURAL purposes. Physical: a hands-on technique used in a REFLEXIVE way to guide somebody away from harm - the movement you make without deciding to, which a planned hold is not.
This programme states the definitions and the exclusions and stops there. It does not decide whether any real practice is a regulated restrictive practice, whether a particular medicine falls inside the chemical restraint exclusion, or whether a particular action was reflexive.
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Module 03 - The five (slide deck)New
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Module 03 - student learning guideNew
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Module 03 - Knowledge checkNew
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Module 04 - Authorisation Is Somebody Else's: the Conditional Duty and the Note That Widens It3Lessons · 1 hr 47 mins
Read the first word of section 9. 'This section applies IF a State or Territory HAS an authorisation process (however described)'.
The Commonwealth does not authorise anything, and section 8 - the only outright prohibition in the whole instrument - borrows its prohibition from the jurisdiction: where a State or Territory prohibits a practice, the provider must not use it. So 'is this allowed?' has eight possible answers and none of them is in this document.
And the note to section 9 widens 'authorisation process' a very long way: it may be a process under State or Territory LEGISLATION OR POLICY, or involve INFORMED CONSENT from the person or their guardian, approval from a GUARDIANSHIP BOARD OR TRIBUNAL, or approval from ONE AUTHORISED OFFICER. Five quite different things, any of which counts.
Note also the four words in section 9(2)(a): 'OTHER THAN A SINGLE EMERGENCY USE'. That is carved out of the AUTHORISATION condition only - not the reporting in section 14, not the records in section 15, and not the plan deadlines. And the Rules define neither 'emergency' nor 'single'.
THIS BUILD READ NO STATE OR TERRITORY INSTRUMENT OR POLICY. Not one. So the programme will not tell you whether anything is authorised where you work.
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Module 04 - Authorisation (slide deck)New
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Module 04 - student learning guideNew
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Module 04 - Knowledge checkNew
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Module 05 - Part 2 Is a Decision Tree - Including the Branch With No Plan and No Authorisation3Lessons · 1 hr 42 mins
Part 2, Division 2 is six sections long and it is not a list of duties. It is a DECISION TREE.
Each section opens 'This section applies if', sets out a combination of circumstances, and attaches conditions to that combination. The two variables are: is it AUTHORISED, and is it IN A PLAN. Which tells you the question to ask first - and it is not 'is there a plan'. It is whether your jurisdiction prohibits this and whether your jurisdiction has an authorisation process.
READ SECTION 12 AGAIN, BECAUSE IT IS THE ONE PEOPLE DO NOT EXPECT. It describes a regulated restrictive practice being used with NO BEHAVIOUR SUPPORT PLAN AND NO AUTHORISATION, in a jurisdiction that requires authorisation - and it does not prohibit it. It imposes conditions: get authorised as soon as reasonably practicable, lodge the evidence, and build the two plans to the same deadlines as everybody else.
BE CAREFUL WITH THAT. It does not mean unauthorised use is acceptable. Section 8 still prohibits what the jurisdiction prohibits, the use is very likely a reportable incident under Rules this build did not read, and breaching a condition of registration exposes the provider to a civil penalty under section 73J.
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Module 05 - The decision tree (slide deck)New
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Module 05 - student learning guideNew
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Module 05 - Knowledge checkNew
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Module 06 - Two Clocks: One Month and Six Months, From Two Different Moments3Lessons · 1 hr 46 mins
The Rules contain two sets of deadlines. Both are one month and six months. They apply to different people and they start at different moments.
Sections 11, 12 and 13 bind the provider USING the practice, and run from THE FIRST USE. Section 19 binds the SPECIALIST BEHAVIOUR SUPPORT PROVIDER, and runs from BEING ENGAGED. And the verbs differ: the provider must take all reasonable steps to FACILITATE the development of the plan; the specialist provider must DEVELOP it.
Which produces the gap that swallows plans. A referral made three weeks after the first use leaves the specialist provider a full month from engagement, while the provider's own month expires days later. Nobody has breached section 19. The provider using the practice has breached its own condition, and it is the one that will be asked to demonstrate compliance.
So the practical question at a team meeting is not 'has a plan been requested'. It is: WHEN WAS THE FIRST USE, and WHAT DATE DOES THAT MAKE THE ONE-MONTH DEADLINE. If nobody in the room can answer the first half, the record required by section 15 is not being kept.
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Module 06 - The two clocks (slide deck)New
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Module 06 - student learning guideNew
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Module 06 - Knowledge checkNew
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Module 07 - Who Writes the Plan, and What 'Facilitate' Actually Obliges You To Do3Lessons · 1 hr 41 mins
Section 5 defines an NDIS behaviour support practitioner as 'a person THE COMMISSIONER CONSIDERS IS SUITABLE' to undertake behaviour support assessments and develop behaviour support plans.
No qualification. No profession. No registration board, no minimum experience, no discipline named. The test is suitability as assessed by the Commissioner - which means a practitioner's standing comes from the Commission rather than from a professional registration, and the criteria live in the Commission's assessment process, which this build did not read.
The practitioner is the person and the specialist behaviour support provider is the organisation, and the Rules keep them apart throughout. Section 17 says specialist services must be provided by a practitioner; section 18 says a plan containing a regulated restrictive practice must be developed by one.
And the verb the provider using the practice is given is FACILITATE. Not write it, not commission it, not ensure it exists. WHICH MEANS THE EVIDENCE OF COMPLIANCE IS A RECORD OF STEPS TAKEN: the date of referral, who was approached, what was sent, what was chased and when.
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Module 07 - Who writes it (slide deck)New
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Module 07 - student learning guideNew
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Module 07 - Knowledge checkNew
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Module 08 - What Must Be In the Plan: Seven Conditions, and the One About a Life3Lessons · 1 hr 52 mins
Section 20(3) sets out six things the specialist provider must take all reasonable steps to do, and the third is the one to read twice: MAKE CHANGES WITHIN THE ENVIRONMENT of the person.
The environment, not the person. It is the closest the Rules come to stating the premise of positive behaviour support, and they do it without the phrase. The consultations are named separately - the person, then their family or guardian, then THE PROVIDER WHO MAY USE THE PRACTICE, which is the answer to a plan that arrives describing something nobody on the roster can do.
Section 21(3) then puts seven conditions on the practice itself, and paragraph (c) is the one with teeth: only as a last resort, and AFTER the provider has EXPLORED AND APPLIED evidence-based, person-centred and proactive strategies. Explored AND applied. Not considered.
And then section 21(4), which is not about the practice at all: the person MUST BE GIVEN OPPORTUNITIES TO PARTICIPATE IN COMMUNITY ACTIVITIES AND DEVELOP NEW SKILLS that have the potential to reduce or eliminate the need. A condition of registration, in an instrument about restrictive practices, requiring somebody to have a life.
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Module 08 - What is in the plan (slide deck)New
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Module 08 - student learning guideNew
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Module 08 - Knowledge checkNew
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Module 09 - Reporting, Records, and Seven Years3Lessons · 1 hr 51 mins
The reporting interval is set by the AUTHORISATION, not by the practice.
Section 14: monthly reports to the Commissioner - unless the provider holds a SHORT TERM APPROVAL from a State or Territory, in which case it is EVERY 2 WEEKS while the approval is in force. Which means a provider cannot know its own reporting obligation without knowing which kind of authorisation it holds. And the note is explicit: if the use is ALSO a reportable incident it must ALSO be reported - the monthly report does not discharge it.
Section 15(2) then lists EIGHT things that must be recorded, and paragraphs (g) and (h) are the ones a progress note never contains: what other less restrictive options were considered or used BEFORE, and the actions taken LEADING UP TO the use including any strategies used to prevent the need for it. Those two are how the last-resort condition gets tested. If (g) is blank every time, it has no evidence behind it.
Section 15(3): the record must be kept for SEVEN YEARS from the day it is made. And sections 10 to 13 each end the same way - the provider agrees to DEMONSTRATE COMPLIANCE if the Commissioner requires it, with a note about Part 7.4 of the Criminal Code.
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Module 09 - Reporting and records (slide deck)New
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Module 09 - student learning guideNew
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Module 09 - Knowledge checkNew
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Module 10 - What Is Not Yours: Authorisation, the Plan, and the Practice Itself3Lessons · 2 hrs 1 min.
THE COUNT AT THE START OF THIS PROGRAMME IS A FACT ABOUT A DOCUMENT. IT IS NOT AN INSTRUCTION ABOUT A PERSON.
Nothing in the programme authorises anybody to use, continue, extend or stop a restrictive practice. Nothing in it decides whether a practice is authorised or lawful where you work - that is your jurisdiction's, and this build read none of it. Nothing in it is a behavioural intervention, a medication decision or a physical technique.
What IS yours: knowing which of the five you are looking at, and that two of them never ask what it was for. Knowing the date of the first use. Writing the eight things in section 15(2), especially (g) and (h). Notifying a specialist provider when circumstances change. Noticing that a plan is over twelve months old, or that a reviewed plan was never lodged. Noticing that nothing in the person's week has changed in a year.
And the last sentence of section 24 is where the two halves of this programme meet: 'TO AVOID DOUBT', a plan containing a regulated restrictive practice must be lodged with the Commissioner REGARDLESS of whether State or Territory authorisation is required or has been obtained. The authorisation duty is conditional on your jurisdiction having a process. The lodgement duty is conditional on NOTHING.
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Module 10 - What is not yours (slide deck)New
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Module 10 - student learning guideNew
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Module 10 - Knowledge checkNew
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Assessment5Lessons · 3 hrs 51 mins
Sixty items, 80 per cent to pass, two attempts. Twenty of the sixty are mandatory-correct.
A mandatory-correct item is one where a wrong answer sends you back to the module whatever your overall score, because each is something you will repeat to a manager, a family, a participant or an auditor. They include the count and the qualification that travels with it, that a plan is not an authorisation, that section 12 imposes conditions rather than a permission, which clock runs from which moment, and that the plan is lodged regardless of authorisation.
The five case studies are constructed. Nobody is named and no jurisdiction is identified, because the first question the Rules ask is which one you are in. No item asks you to say whether a practice is authorised or lawful anywhere, to decide whether a medicine is chemical restraint, to state a reportable incident timeframe, or to decide whether anybody complies - because this programme cannot answer any of those.
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Assessment brief and mapping - read before you startNew
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Case study assessment (printable)New
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Summative assessment (printable question paper)New
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Case Study Assessment (interactive)New
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Summative Assessment - 60 items, 80% to passNew
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Practice Tools (optional)5Lessons · 1 hr 20 mins
Four sorting tools and a role filter. Optional, and the time is not counted in the claimable CPD hours - if you complete them you may claim the time separately as self-directed CPD.
Which of the five? puts fourteen constructed descriptions against the wording of section 6, including its three exclusions. Which section applies? sorts twelve situations through the Part 2 decision tree. Whose clock, and from when? sorts twelve prompts by duty-holder and trigger. Yours or not yours? sorts twelve actions by whose decision they are.
None of them issues a verdict. No tool says whether a practice is authorised, authorisable, lawful or prohibited anywhere; none decides whether an exclusion covers a real action; none teaches any technique. Nothing you type or choose leaves your own browser.
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Which of the five?New
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Which section applies?New
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Whose clock, and from when?New
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Yours or not yours?New
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Worker Scope Self-CheckNew
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Workplace Tools4Lessons · 1 hr 20 mins
Four documents to use at work rather than to read. Two are fillable PDFs.
The restrictive practice record check walks the eight paragraphs of section 15(2) in order, with room for each - and paragraphs (g) and (h) set out in full, because they are the two a chronological progress note never contains. The authorisation and plan status sheet asks the four questions Part 2 asks, in the order it asks them.
Neither produces a score or a verdict, deliberately. They are not audit tools, they decide nothing about whether a practice was appropriate, and nothing on them authorises anything. The first two questions on the status sheet are your jurisdiction's, and this programme read no jurisdiction's process.
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Restrictive practice record check (fillable) - the eight paragraphs of section 15(2)New
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Authorisation and plan status sheet (fillable) - the four questions Part 2 asks, in orderNew
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Which-source citation card (fillable) - write one for something your service relies onNew
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Worked example - one house, two readingsNew
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Reference3Lessons · 3 hrs 45 mins
For after the course, and for anybody who has to defend a statement in a policy review.
The source and obligation mapping carries every count, definition, section and condition the programme relies on with the source named at each point, the two schemes - NDIS and aged care - side by side on verified points only, and the list of what the programme refuses to say and why. The workbook is your CPD evidence. The scope self-check is the matrix in print.
The mapping ends with the sourced figures: every number the programme asserts and where it comes from. Four of the six sources this subject rests on were not read for this build, and one of them is your own State or Territory's.
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Student workbook (fillable) - your CPD evidenceNew
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Worker scope self-check - which actions are yoursNew
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Source and obligation mappingNew
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